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Questions & Answers


PEOPLE HAVE ASKED US ALL SORTS OF QUESTIONS, PROBABLY OWING TO SUCH A NEW INTRODUCTION
TO THE WORLD OF INDIVIDUAL ARTISTIC LIGHTING & WHAT WE HAVE TO OFFER, SO WE HAVE PUT
TOGETHER THESE QUESTIONS AND ANSWERS.



Q: WHAT'S ROCCO’S BACKGROUND?
A: ROCCO COMES FROM CALABRIA IN SOUTHERN ITALY, HE LEARN’T TO GLASS-BLOW FROM A VERY
EARLY AGE, FROM THERE AND  THEN IN  VENEZIA IN NORTHERN ITALY, HE DEVELOPED HIS SKILLS IN THE ITALIAN
WAY.  IN LONDON HE DEVELOPED THESE SKILLS IN TANDEM WITH HIS INTERIOR DESIGN BUSINESS, ALTHOUGH
HE LIVES IN LONDON HIS HEART AND SOUL IS VERY MUCH ITALIAN AND PERHAPS IS  VERY MUCH REFLECTED
IN HIS WORKS OF ART.

Q:WHAT ARE YOUR OPENING HOURS:
A: USUALLY EVERY DAY, WEEKDAYS FROM 9.30AM TILL 8PM AND WEEK-ENDS FROM 10.30 TILL 8PM.

Q: DO YOU HAVE A WEBB SITE:
A: YES  WWW.FUTURANEON-ARTLIGHT.COM

Q:WHERE ARE THE ARTLIGHTS CREATED? ARE THEY IMPORTED?
A: EVERYONE IS MADE ON THE PREMISES IN PARK ROAD.

Q: IS EVERYTHING ON DISPLAY FOR SALE?
A: YES, OUR COLLECTION IS CONSTANTLY CHANGING.

Q:ARE THESE PIECES VERY RARE?
A: GOOD QUESTION! ALL OF US AT FUTURA HAVE TRAVELLED EXTENSIVELY - EUROPE , USA, MIDDLE EAST, AND FAR EAST, BUT HAVE NEVER SEEN PIECES QUITE LIKE THESE, IN-FACT WE ARE ADVISED BY OUR PATENT DESIGN ATTORNEY THAT THEY ARE GENUINE BORGHESE ARTWORKS.

Q:COULD THEY BECOME COLLECTABLE ITEMS?
A: YES IT SEEMS TO BE HAPPENING, WE HAVE A NUMBER OF CLIENTS THAT ARE CONSTANTLY COLLECTING ROCCO’S PIECES.  WITH EACH PIECE YOU WILL RECEIVE A CERTIFICATE OF AUTHENTICITY WITH A SERIAL NUMBER,  PERSONALLY SIGNED BY ROCCO.

Q: ARE ALL THESE PIECES, INCLUDING THE CHANDELIERS A NEW CONCEPT.
A: YES! VIRTUALLY CREATED IN THE LAST 11 MONTHS

Q: WHAT METHOD OF PAYMENT DO YOU HAVE.
A:  OBVIOUSLY WE TAKE CHEQUES OR CASH WE ALSO TAKE ALL LEADING CREDIT CARDS INCLUDING DEBIT AND SWITCH CARDS.
WE CAN TAKE A DEPOSIT OF 20-25% DEPOSIT WITH THE TIMING OF THE BALANCE TO BE AGREED.  OR WE CAN PUT YOUR NAME DOWN ON OUR HOLDING LIST FOR A PARTICULAR PIECE THAT YOU LIKE,  WE THEN CALL YOU IN APPROXIMATELY 2 WEEKS TO REMIND YOU  THAT WE ARE HOLDING THE PIECE FOR YOU.

Q: IS DELIVERY, ADVICE AND FITTING INCLUDED IN THE QUOTED PRICE?
A: YES BUT OBVIOUSLY WITHIN A REASONABLE DISTANCE FROM CROUCH END,  ALTERNATIVELY WE CAN ADVISE YOU OF OUR DELIVERY/FITTING COSTS. ALL CHANDELIERS COME WITH A 25MM POLISHED140MM CLEAR ACRYLIC CEILING ROSE.

Q: WOULD ROCCO VISIT OUR HOME AND ADVISE US ABOUT THE BEST LOCATION FOR THE PIECES

A: YES THAT WOULD INTEREST ROCCO, AGAIN WITHIN A REASONABLE DISTANCE FROM CROUCH END.

Q: HOW FRAGILE ARE THE PIECES, ESPECIALLY THE FREE STANDING ONES?
A: THEY ARE MADE OF GLASS AND SHOULD BE  RESPECTED FOR THAT! HOWEVER WE CAN SUPPLY AN ALTERNATE HEAVY BASE, WE THEN FUSE ALL OF THE SCULPTURE TOGETHER, THE MORE DELICATE PIECES CAN BE MUCH HIGHER AND OUT OF REACH, THIS GREATLY REDUCES THE RISK OF ACCIDENTAL DAMAGE, BUT LIKE EVERY HOUSEHOLD VALUABLE ITEMS WE SUGGEST YOU INCLUDE THEM ON YOUR HOUSEHOLD INSURANCE POLICY, SO THAT IT WILL BE REPLACED IF ACCIDENTALLY DAMAGED.

Q: ARE ALL THE PIECES INDIVIDUAL?
A: VERY MUCH SO, NO TWO ARE THE SAME BUT THEY CAN BE RELATIVE TO EACH OTHER WHERE QUANTITIES OF MORE THAN ONE MIGHT BE REQUIRED.

Q: DO YOU GIVE A GUARANTEE?
A: WE GUARANTEE THE QUALITY OF THE CREATIVE DESIGN  AS AN INDIVIDUAL ART-WORK, THE  ELECTRICAL PARTS ARE GUARANTEED FOR 1 YEAR AS STANDARD.

Q: ARE THE PIECES AVAILABLE IN DIFFERENT COLOURS?
A: YES, CLEAR SODA, YELLOW, RUBY RED, ROYAL BLUE, AND DEEP GREEN, WITH OUR COLOUR FILLINGS WE CAN CREATE MANY DIFFERENT SHADES AND POSSIBLY CLOSELY MATCH THE COLOUR OF YOUR CHOICE.

Q: ARE THE ARTLIGHTS INC. THE ARTLIGHT CHANDELIERS DIFFICULT TO TRANSPORT WITHIN THE UK AND ABROAD.
A: THERE SHOULD NOT BE A PROBLEM WHEN THEY ARE PROFESSIONALLY PACKED BY US, HOWEVER SOME OF THE PIECES, WILL BE CREATED IN MODULAR FORM IN ORDER THAT ASSEMBLY CAN BE
EFFECTED EASILY, THERE WILL BE A FURTHER COST INVOLVED IN PACKING SOME OF THE LARGER BULKIER ITEMS.

Q: WHAT KIND OF BULBS DO YOU USE AND ARE THEY EASY TO BUY?
A: WE USE THE TOP QUALITY HALOGEN LOW VOLTAGE BULBS (2000-5000 HOURS) THEY ARE
EASILY OBTAINABLE  FROM ANY ELECTRICAL RETAILER OR DIY STORE.

Q: ARE ALL THE PIECES SUITABLE TO GIVE LIGHT

A: THE CHANDELIERS ARE FITTED WITH THE CORRECT WATTAGE FOR ILLUMINATION OF AN AREA IN PROPORTION TO THE SIZE OF THE PIECE, THE FREE STANDING ARTLIGHTS, CAN BE FOR READING LAMPS OR JUST ORNAMENTAL WITH INCANDESCENT LIGHTS, OR VERY BRIGHT LIGHTS, ITS VERY MUCH
UP TO INDIVIDUAL REQUIREMENT, OBVIOUSLY EVERY PIECE CAN BE ORDERED WITH A DIMMING CONTROLLER.  (Lights available 5,10,20,35,50,100wat)

Q: DO YOU TAKE INDIVIDUAL COMMISSIONS?
A: YES WE CAN DESIGN OR WORK FROM ONE OF OUR EXISTING DESIGNS WITH OPTIONS ON QUANTITY WATTAGE, SUSPENSION, DIMENSIONS AND COLOUR.

THANK YOU FOR YOUR INTEREST,

ROCCO AND ALL AT  FUTURA ARTLIGHTS.

rocco@futuraneon-artlight.com